The key to unlock exclusive benefits is with a Wine Club membership!
Join our Wine of the Month Club and each month you will enjoy one bottle of what we consider “the best of the best” OCRW has to offer!
Select membership in our Subscription Club and you will receive quarterly shipments include 3 or 6 custom selections of your choosing.
COMPARE BENEFITS
Wine of the Month Club vs. Subscription Club
SELECT YOUR CLUB
FREQUENTLY ASKED QUESTIONS ABOUT CLUB MEMBERSHIP
WINE CLUB
wineclub@oldcreekranch.com
RESERVATIONS
Online
customerservice@oldcreekranch.com
(805) 649-4132, Monday-Friday, 9 am to 4:30 pm
If you join during a visit to the Ranch, you may take your first order home with you that day and your benefits become effective immediately! If you join online, you may pickup your order during your next visit to the Ranch. Subscription orders must be picked up within 30 days from date of order.
If you join during a visit to the Ranch, you may take your first order home with you that day and your benefits become effective immediately! If you join online, orders are packaged and setup for shipment the next 2-3 business days.
Your benefits will be activated as soon as you’ve signed up and received your first shipment. You must take a minimum of two shipments per year to maintain an active status.
As a wine club member, your benefits include discounted tasting flights for the Member +1 guest, 50% off all to-go bottle purchases, 10% discount off on-site purchases, plus more!
SUBSCRIPTION CLUB orders are fully customizable PRIOR to billing. Approximately two weeks prior to a shipment, you will receive an email which offers you an opportunity to make changes to your order before we process it. Once an order has been processed and billed, we are unable to make any changes or refunds.
WINE OF THE MONTH CLUB orders are not customizable. Once an order has been processed and billed, we are unable to make any changes or refunds.
Yes, all Subscription Club shipments must be signed for by someone 21 years of age or older. If no one is present at the time of delivery, there will be two more attempts made prior to being returned to our warehouse. If your wine is returned to us for any reason, we can reship the order. However, please note, any reshipping fees will be charged to the credit card on your account. We suggest shipping to a business address, if possible, to avoid any missed shipments or delays.
You may put your membership on hold for up to six months. During the time the membership is on hold, your benefits are also on hold. Once the membership is reactivated, your benefits resume.
Your membership may be cancelled after fulfilling a two-shipment minimum. We hope your membership lasts a lifetime but realize that isn’t always possible.
To cancel your membership, we must receive your request in writing via email at wineclub@oldcreekranch.com. Upon cancellation, we will email you a cancellation confirmation. If you do not receive this, your membership may not be fully cancelled.
Any orders or shipments that haven’t been picked up prior to cancellation may not be refunded.